Do you offer Cash on Delivery?

Yes, we offer Cash on Delivery (COD) for all our products. You can pay when your order is delivered to your doorstep.

How long does shipping take?

Shipping typically takes 5-7 working days, depending on your location. We provide expedited shipping options in select cities.

What is your return policy?

We offer a 7-day return policy for all products. If you're not satisfied with your purchase, you can return it in its original condition within 7 days for a full refund or exchange.

Do your products come with warranty?

Yes, all our mobile devices come with manufacturer warranty. The warranty period varies by brand and is mentioned in each product description.

How can I track my order?

You can track your order by visiting the 'My Orders' section on our website. Enter your order number and email/phone to see the status of your delivery.

Do you ship to all areas in India?

We currently ship to most major cities and towns across India. During checkout, you can check if delivery is available to your pincode.

Are all products on your website genuine?

Yes, we guarantee that all products sold on our website are 100% genuine and sourced directly from authorized distributors or manufacturers.

Technova

1. Returns

We want you to be completely satisfied with your purchase. If you are not fully satisfied, you can return the item to us within 7 days of delivery for a full refund or exchange.

2. Conditions for Returns

To be eligible for a return, your item must be:

Unused and in the same condition that you received it
In the original packaging
With all tags and labels attached

3. Initiating a Return

To initiate a return, please follow these steps:

Contact our customer service team at support@technova.com with your order number and return request
Our team will provide you with a return authorization
Pack the item securely with all original packaging and tags
Send the package to the address provided by our customer service team

4. Refunds

Once we receive and inspect your return, we will notify you about the status of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-7 business days.

5. Late or Missing Refunds

If you have not received your refund within 7 business days after approval, please check your bank account again. Then contact your credit card company or bank as it may take some time for the refund to officially post.

If you have done all of this and still have not received your refund, please contact us at support@technova.com.

6. Exchanges

If you need to exchange an item for a different size or color, please contact our customer service team. We will guide you through the exchange process and help you select an alternative item.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or refund as appropriate.

8. Cancellations

Orders can be cancelled before they are shipped. Once an order has been shipped, you will need to follow our return process.

9. Contact Us

If you have any questions about our Refund Policy, please contact us at support@technova.com or call us at +91 7440508805.